Frequently Asked Questions at 3 Color Dice

You must be at least 21 years old to register and play on 3 color dice. This requirement applies to all players across the Philippines. Age is verified during the KYC process. Any account found to belong to someone under 21 will be immediately closed.

No. Each player is permitted only one account on the platform. Registering multiple accounts is a violation of our Terms & Conditions and may result in all linked accounts being permanently closed with balances forfeited.

You'll need a valid Philippine government-issued ID that clearly shows your full name and date of birth. Accepted documents include:

• PhilSys National ID
• Philippine Passport
• Driver's Licence (LTO)
• UMID or SSS Card

Make sure your submitted ID is not expired and that the details match exactly what you provided during registration.

Yes. Contact our support team at [email protected] to request a change to your registered contact details. For security reasons, you may be asked to verify your identity before the change is processed. It's important to keep your mobile number current since it's used for OTP authentication.

3 color dice supports Philippine Peso (₱) payments via GCash, Maya, Philippine online/mobile banking, and bank transfer. All transactions are in PHP. Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods on this platform.

Most deposits via GCash and Maya are processed quickly, often reflecting within a few minutes. Bank transfers may take longer depending on your bank and the time of day the transfer is made. If your deposit has not reflected after a reasonable wait, contact support with your transaction reference number for assistance.

Withdrawals are processed to your registered Philippine payment method – GCash, Maya, or bank account. Your account must be fully verified (KYC completed) before withdrawals can be processed. The withdrawal must be sent to a payment method linked to your verified identity. Processing times vary by method; bank transfers may take one to three business days.

Minimum and maximum amounts vary by payment method. Log in to your account and check the deposit section for the current limits applicable to each payment option. All limits are displayed in Philippine Peso (₱).

The platform offers a wide range of games suited to Filipino players, including slot games, live casino tables (baccarat, roulette, blackjack, and more), fish games, sports betting, and eBingo. Explore each category through the navigation menu above. New titles and features are added regularly.

Yes. The 3 color dice platform is fully accessible via mobile browser on both Android and iOS devices – no app download is required to play via your phone's browser. For a dedicated mobile experience, visit the App page for more information on the downloadable version.

Sports betting covers a range of local and international events including PBA basketball, NBA games, Philippine and international football, boxing, volleyball, and esports. Live betting is available for selected events. Visit the Sports page for current available markets and odds.

Most games require a funded account to play for real money. Creating a free account and completing verification gives you full access to the platform's game library. Some promotional offers and game bonuses may only be available to verified, active members.

Start by checking that you're using the correct mobile number or email address, and that caps lock is off. If you've forgotten your password, use the OTP login option on the Login page to access your account via your registered Philippine mobile number. If you're still unable to log in, contact support at [email protected] for account recovery assistance.

All connections to 3 color dice are protected by SSL/TLS encryption. Your login credentials are never stored or transmitted in plain text. OTP verification adds an additional layer of security for logins from new devices. For more on how your personal data is handled, read our Privacy Policy.

Contact our support team immediately at [email protected]. Our team can review your account activity, help secure your account, and investigate any suspicious transactions. Acting quickly is important to limit potential impact.

After logging in, go to your account settings and look for the Responsible Gaming or Deposit Limits section. You can set daily, weekly, or monthly PHP deposit limits. Limits take effect immediately and can be reduced at any time. Increasing a limit requires a waiting period for the change to take effect.

To request a temporary or permanent self-exclusion, contact our support team at [email protected]. Specify the duration you'd like (e.g., one month, six months, or permanent). The exclusion is processed promptly and you will not be able to log in or receive marketing communications during the exclusion period. For more information, visit our Responsible Gaming page.

No. All games on 3 color dice involve an element of chance. No system, strategy, or betting pattern can guarantee a profit or remove the financial risk of playing. Gaming is a form of entertainment – never stake money that you need for essential living expenses, and never treat gaming as a source of income.

You can reach the support team by email at [email protected]. Support is available 24/7. For account-specific queries, include your registered mobile number or email address (but never your password) so the team can locate your account quickly.

Our team aims to respond to all email enquiries as quickly as possible. Response times may vary depending on query volume, but urgent matters such as account security concerns are prioritised. For faster resolution, include clear details about your issue and any relevant transaction references in your first message.

To help us resolve your query quickly, include:

• Your registered name and mobile number or email
• A clear description of the issue
• Any relevant transaction IDs or reference numbers
• Screenshots if applicable (for payment or display issues)

Never include your password or full payment account details in your support message.